Check order status
By E-Mail and Credit Card:
To check order status You need to fill Transaction Sum as it appears in your statement & last 4 digits of credit card number.
When will my credit card be charged?
Your credit card will be charged as soon as your order is processed and accepted by our billing department.
When will my package arrive?
It depends on the shipping type of your order. The usual waiting time for Airmail shipping is 2-3 business weeks (package may be delivered earlier). The EMS Courier Delivery waiting period is 3-8 business days. If any delay occurs, please, contact our support care department and we will resolve the situation.
Is there any way to track my order?
You may check the order status if you log into our support site. Also we provide tracking information for all packages shipped via Courier. Within several days after shipping the package, you will receive your tracking number and the web-link to check the status online.